Top 70 Web Based CRM and Customer Contact Management Software

This is probably the most extensive list of web based CRM solutions, hosted ERP and customer contact management software.
We have dug hard to find open source and/or free solutions, and we found lots of them!
Note: listed in no particular order. Compiled in November 2010.

epesi BIMPricing: FREE

epesi BIM is free and 100% open source web application to store, organize, link and share information between people within a single business or organization. epesi has a modular design and can be easily customized and modified to match your processes and workflow.

CovidePricing: FREE

Covide combines CRM, Groupware and CMS with SEO productivity features into one easy to use webbased application. Covide also integrates with Asterisk OS PBX and Google Apps.

KarmaCRMPricing: FREE

KarmaCRM will help you keep all your sales leads and contacts neat and tidy. This customer relationship manager hides a powerful backend system behind a clean, simple and usable interface.

PMAM CRMPricing: FREE

PMAM CRM is a free solution for customer relationship management and sales force automation. This application provides all the features and benefits that are necessary in a CRM solution. The PMAM CRM software is perfect for one-man businesses, SMEs and large multi-nationals. Right from lead management to scheduling follow-ups, creation of campaigns, making proposals, raising sales orders and tracking sales and opportunities, the PMAM CRM system offers a complete solution that addresses all aspects of the sales cycle.

CapsulePricing: FREE and $8 per user per month

The easy online CRM for doing business. Use Capsule to keep track of the people and companies you do business with, communications with them, opportunities in the pipeline, and what needs to be done when.

CiviCRMPricing: FREE

CiviCRM is a free, libre and open source software constituent relationship management solution. CiviCRM is web-based, internationalized, and designed specifically to meet the needs of advocacy, non-profit and non-governmental groups. Integration with both Drupal and Joomla! content management systems gives you the tools to connect, communicate and activate your supporters and constituents.

FreeCRMPricing: From $15 per month (there is a free version as well)

Free CRM is a web based software solution for customer relationship management and sales force automation. Free CRM is great for contact and lead tracking, sales and contact management, sales pipeline management and forecasting, customer service and business management.

Comm100Pricing: FREE

Comm100 is a leading customer service and customer communication software provider. We provide open source and free hosted customer service and communication software for small and medium businesses.

Magna CRMPricing: $19-$129 per month (there is a free version as well)

Simple, on demand CRM Software. Store business contacts, leads, opportunities. Schedule & manage tasks.

TimetonotePricing: FREE and $20 per month

Timetonote is a web based collaboration tool that helps you and your team keep track of all interactions with customers, suppliers, leads, or anyone important to your business. It helps you keep track of your contacts information and of what needs to be done next about them.

FunnelaPricing: $19-$79 (there is a free version as well)

Share messages, contacts, calendar events and to-do lists. Sharing information has never been so easy. Add your customers and stay up-to-date with your business. Let your co-workers know all about the customer. Track your deals, rate your sales opportunity and take care of deadlines.

HighRisePricing: $29-$149 per month

Highrise is the answer to the avalanche: So many people, phone calls, emails, notes, follow-ups, and tasks. Who is this person again? When did we last speak? What did we talk about? Has anyone else in my company talked to this person? What happens next? Highrise keeps track of your customer relationships.

SprinxCRMPricing: $7 per user per month (there is a free version as well)

Full-featured cloud-based CRM solution for SME with full-automatic sync with Office 365, MS Exchange, MS Outlook, Google Apps, Gmail, QuickBooks Online, Thunderbird etc. Integration with MailChimp, Sprinx Helpdesk etc. Free 30-day online demo.

Commence Pricing: $19-$65 per user per month

This world-class CRM software is designed to address three specific business challenges, first, the capture, management and sharing of vital customer and prospect information; second to improve how they sell and deliver products and services to the market; and third, the ability to provide world-class customer service.

SugarCRMPricing: $30-$50 per user per month

SugarCRM's award-winning applications offer a single system of truth for managing customer interactions across different lines of business.

absoluteBUSYPricing: 60 - 140 EUR per user, one time payment

absoluteBUSY web CRM software enables teams and departments to share a central - always up to date - customer database, an online contact manager and a project tracking tool, either on the web or within a corporate intranet. Contacts, customer histories, hot leads, projects and pending tasks can be updated from anywhere, with any web browser.

webCRMPricing: From 30GBP per month

webCRM is a fully secure, hosted web based CRM system. Work with webCRM from any computer, anywhere, anytime. You only need an Internet connection.

Tactile CRMPricing: 6-12GBP per user per month (there is a free version as well)

Tactile CRM is a web based contact and sales management system for small businesses and departments. It's great for managing your sales pipeline, contacts, notes, emails and activities in one place so you can easily share information within your organisation amongst your colleagues.

SalesJunctionPricing: $569-$1700 per year

SalesJunction.com was designed with ease of use as the main priority. Most users find the interface to be very intuitive - yet extremely powerful - and gives them quick access to the data they want to find.

CatalystPricing: $39-$249 per month

Stay proactive, identify trends and customer needs. Genuinely connect to your customers to enable you to make a big impact with small compassionate actions. Build strong knowledgeable relationships with your customer and become an invaluable resource.

esalestrackPricing: $40 per user per month

Most CRM systems are complicated because they're created by computer geeks. That's why we used salespeople to create a CRM system that's so easy, you'll actually use it.

WorkbooksPricing: 30-50GBP per month

At Workbooks.com, we understand that an organisation needs a clear CRM strategy to help form strong and long lasting customer relationships. It's important that any CRM solution is optimised to provide maximum leverage and results from Leads and Opportunities to Orders and Invoices.

WorketcPricing: $30 - 1 user per month (other packages available)

We combine CRM, Projects, Billing, Sales, Support and more with a powerful automation engine to help take your small business to the next level. Easy to get started, simple to use for businesses with 1 to 100 employees.

Asentor CRMPricing: 11-16GBP per user per month

Our fully customisable online Customer Relationship Management system offers great value for money, is incredibly competitive and compariable with systems at more than twice the monthly user cost.

allclientsPricing: $19-$29 per month

We know how important it is to be able to get your questions answered from a real live human being. So we have real people here to answer your questions. Chat or email us and get your questions answered fast.

BigContactsPricing: From $15 per month

BigContacts offers Web Based Contact Management and CRM Software that is designed for small businesses that have outgrown basic solutions like Outlook,Goldmine or ACT!, but don't want the complexity of solutions like salesforce.

Avature CRMPricing: undisclosed

The only Enterprise CRM built for recruiting. Our highly flexible system lets users design a multitude of unique programs to enhance their Talent Strategies. Redefine hiring manager relationships and upgrade the candidate experience with Dashboards and Interactive Portals. Generate better talent pools and higher quality pipelines for every assignment.

BizroofPricing: undisclosed (there is a free version as well)

Bizroof is not only a way to keep your contacts and communications with them centralized, but also a bridge to get everyone connected by sharing your schedules. Bizroof helps you to store and share the useful information collected from interactions with customers, clients, leads, etc. and improve the quality of customer service.

AIM CRMPricing: undisclosed

AIMcrm empowers small and medium sized businesses with industry-best CRM technology designed specifically to improve your bottom line. The cutting-edge technology that drives the AIMcrm CRM software will improve profitability almost immediately by providing all the time-saving tools you need to focus more on making sales, and less on learning customer relationship management software.

Jitbit CRMPricing: From $249 (one time)

Jitbit CRM is a very easy web-based CRM and contact-tracking software for small businesses. It's lightweight, cost-effective, simple to use and easy to install on your server. Yet, it has everything a CRM solution should have.

CRMTrakPricing: $30 per user per month

CRMTrak is an easy-to-implement, simple-to-use online CRM application. There is no software to install or maintain, so your team is up and running immediately. Track leads, sales opportunities, activities and more.

Heap CRMPricing: From $5 per user per month

Heap CRM keeps all or your contacts, messages, e-mails, files, events, tasks and much more all together. Use our automation tools to follow-up on prospects automatically through E-Mail or Google Docs. With Heap CRM you always know what is happening in your small business.

Maximum CRMPricing: undisclosed

To better customize your customer interaction, weve tailored our services so you get exactly what you require to improve your sites efficiency. No matter which package you choose, well help you implement it, and provide up to five hours of ongoing administrative support and training every month to help you make the most of Maximum CRMs potential.

SalesnetPricing: undisclosed

While there are many salesforce automation and CRM software products on the market today, most focus on basic lead and contact management. Only Salesnet goes beyond this functionality to give you a Web based CRM solution with Intelligent Pipeline Management - the built-in capability to view real-time pipeline and related sales activity information and how it is changing over time.

ZohoPricing: $12-$25 per user per month (there is a free version as well)

Zoho has a relatively simple CRM solution that’s free for up to three users. Although it takes some figuring out, it’s a good option to consider for web workers. Zoho CRM offers all the CRM modules and tools that you might need to run your sales & marketing.

SalesboomPricing: $12-$95 per month

CRM Software and Back office solutions hosted by Salesboom.com provide your company with seamless integration and the easiest deployment of all CRM Software Programs. Your entire enterprise will experience a streamlined workflow at a much lower cost than traditional on-premise CRM Solutions and other on-demand CRM Software vendors.

SoffrontPricing: $80 per user per month

The Soffront CRM application is comprised of Marketing Automation, Sales Automation, Customer Support, Employee Support, Defect Tracking, Knowledge Management, Order Processing, Asset Management, CRM Portal, Mobile CRM and more.

eFMPricing: undisclosed

eFM offers a comprehensive and seamless web-based approach to tracking email, postal mail, phone calls, and citizen drop-ins. Used in conjunction with our GIS Module, Outlook Module, or Code Enforcement Manager, it becomes an even more powerful program.

BlueCamrooPricing: $25-$150 per month

Simple but powerful CRM. BlueCamroo tracks your Leads, Accounts, Contacts and Opportunities. And BlueCamroo's Social Network tools connect directly to Twitter and LinkedIn so you can Search for Sales Opportunities, Listen to the Social Network Buzz, and Support your clients.

Talisma CRMPricing: undisclosed

With Talisma CRM products, constituents can engage your organization and services using their preferred communication channels, whether they are digital channels (like email, Web portal, SMS text , or chat), or traditional channels (like phone, face-to-face interactions, and letters).

ebsuite CRMPricing: From $35 per month

Our CRM solutions assist organizations in a wide range of industries to work together, smarter and faster. Our customers have gained a competitive edge using our solutions, every day.

ENSIGHT eCRMPricing: undisclosed

The ENSIGHT eCRM Suite holistically encompasses every stage of the online marketing lifecycle, from building and managing websites, collecting and segmenting customer data, to serving personalised messages via email, ezine and SMS to your target audiences.

PipeJumpPricing: $14-$149 per month

Your sales process will typically start with a new lead. PipeJump helps you capture those leads and start managing them in an effective way. With PipeJump, you can create tasks for every deal and manage them throughout the process, ensuring you're always in sync.

PipeLineDealsPricing: $15 per user per month

Organize your deals and prospects, Track the entire sales process, Report on your sales pipeline, Close more deals, more efficiently.

PhaseWarePricing: undisclosed

PhaseWare provides the most efficient, affordable, and scalable Customer Support Management Software in the industry. With PhaseWare Customer Support Software, you can automate and track all phases of the service desk lifecycle from incident submission to resolution while reducing the cost of operations.

RelentaPricing: $25-$250 per month (there is a free version as well)

Shared email, contact and task manager that gets things done.

Results CRMPricing: From $295 per user (one time)

An Award-winning Unique CRM Solution. Manage & Grow Your Business with Results!

Winds CRMPricing: undisclosed

Where ever there is an activity of Sales / Marketing and Customer oriented process, you can use Winds CRM™, No matter, whether you are in Pharmaceutical industry / Textile industry or Service industry.

BatchBookPricing: $10-$100 per month

With BatchBook, your contacts belong to you. From turning business cards into BatchBook contacts, generating invoices, sending email newsletters or simply syncing your address book, we’re partnering with other services to let you do more with your contacts.

TenderPricing: $19-$199 per month

Tender is simple enough to make it easy to use, yet flexible enough to customize for our needs. It's become an important part of our process to ensure quick support and happy customers

WoosabiPricing: 7.5GBP per month

Woosabi's What's On page gives a real-time snapshot of your business schedule and offers a contrasting simplicity to the information overload often found in traditional CRM products like Salesforce, Netsuite, Maximiser and Microsoft Dynamics. Woosabi CRM allows you to quickly change views to see what your colleagues have Due, Coming Up or Completed, or simply react to automatic notifications flagged when priority Business Objectives need your attention.

Browser CRMPricing: From $8 per user per month

Browser CRM web based customer management instantly enables anytime, anywhere access to your company data, with best-in-class permissions options so you stay in control over who can view and edit your data. Staff, telecommuters, telemarketers and branch offices have full web based access to your customer management tools.

BantamLivePricing: $19-$140 per month

Connect with your customers, collaborate with your team, and grow your business. Keep track of people and company names in a shared address book.

NoradaPricing: $39-$149 per month

Coordinated teams spend far less time “communicating” and more time planning and doing the right things. Imagine the benefits you'll realize supported by a simple, client-focused system.

DisqoursePricing: $5-$45 per user per month

Send files and collect feedback from the team of people in seconds. Stay on top of things in many sales projects at the same time. Your branding everywhere to make you look professional.

Cuesent CRMPricing: undisclosed

CRM from Cuesent™ accelerate the growth of clients by delivering cost-effective improvements in sales and customer service. Having the right Customer relationship management solution for business is key to your success.

iTrackPricing: $49-$149 per month

iTrack is changing the way organizations manage and share information. Project management, service and support, asset and software license management, procurement and more.

PlaybookIQPricing: $29-$199 per month

Easily implement your sales process. Manage contacts. Collaborate with your team. Know who said what and when. Know what needs to get done. Deliver a consistent message. Grow your relationships.

Web Suite ProPricing: $20-$100 per month

Web Suite Pro allows over 1000 organizations world wide to easily collaborate with clients, leads, & employees, Track expenses, projects & time. Web Suite Pro also includes a host of other business tools that make running your business more efficient and convenient.

JexxePricing: 9.95GBP (one time)

Jexxe is an online invoicing, billing and project management software that helps professionals and small business save time, get paid faster, look professional and focus on what they do best - their job.

ERPNextPricing: $7 per user per month

ERPNext is an Open Source, Online ERP and includes Accounting, CRM, Projects, Inventory, Purchasing, HR, Support and a lot more. ERPNext is ideal for small / medium companies in distribution, retail, services, manufacturing and already has 1800+ users.

SuperOffice CRMPricing: undisclosed

SuperOffice CRM Online is our award-winning software ready installed at our professional hosting partner who takes care of every side of the IT management for you. You pay a low, monthly subscription and can focus on what you do best; your business.

Open CRMPricing: 70-450GBP per month

Our advanced, fully featured hosted CRM software is easy to use and intuitive with a familiar interface and powerful features. We also offer a flexible and bespoke Consultancy, Training and Support service which can be tailored to suit your needs by our clever team of professionals.

OgogoPricing: From $5 per user per month

Small Business CRM, Contact Management & Project Management.

Centerbase CRMPricing: From $39 per month per user

Centerbase CRM lets you collect, communicate and act on your sales, support, contact, product, customer and company information across your organization, with confidence that it`s accurate, and cross-related exactly as you need it to be.

SaltOS CRMPricing: FREE

SaltOS CRM is a software that provides capabilities as CRM, ERP and Management Suite developed using the SaltOS Framework and provides a Rich Internet Application.

DolibarrPricing: FREE

Dolibarr ERP & CRM is an easy to use ERP and CRM software (run as web php or standalone) for small to mid-sized businesses, foundations or freelancers (inventory, warehouse, order, invoice, shipment, POS, members for foundations, bank accounts...)

MYIT CRMPricing: FREE

MYIT CRM is a total CRM project designed for Computer Servicing and Repairs. This project has Invoicing, Work Order management,Customers Details (CRM),Payment processing (Paypal, Paymate, etc),Job Scheduling and Calendar,PDF Invoices and lots more.